At this time, we are unable to accept returns or exchanges. In accordance with the regulations of the Consumer Protection Division of the Executive Yuan, sports bras, leggings, ballerina sleeves, and bodysuits are classified as intimate apparel. Due to hygiene considerations, these items are not eligible for the 7-day appreciation period. Please carefully review your order before making a purchase.

However, if your item arrives damaged or does not match its description, please contact us at shoptaocollective@gmail.com within 7 days of receipt, including your order number and the name of the item.

For a return to be accepted in these cases, items must meet the following conditions:

• Unworn and unwashed
• In original, resalable condition
• All tags fully intact

We provide a detailed Size Guide on our website to help you find the right fit. For additional sizing recommendations, feel free to DM us on Instagram at @taocollective.

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退貨政策

目前我們暫時無法提供退貨或換貨服務。根據行政院消保處的規範，運動內衣、瑜伽褲、芭蕾袖套和連體衣等貼身衣物，因衛生考量，不適用於7天鑑賞期。請在下單前仔細確認商品資訊。

若商品在運送過程中損壞或與描述不符，請於 7天內 聯繫我們的客服團隊，發送郵件至 shoptaocollective@gmail.com，並提供您的 訂單號碼 以及 商品名稱。

退貨商品需符合以下條件：

商品未經穿著或清洗

保持原始狀態且可重新銷售

標籤完整且未拆除

我們的官網提供完整的 尺寸指南 供您參考。如需進一步的尺寸建議，也歡迎透過 Instagram 私訊我們的客服團隊：@taocollective。

感謝您的理解與支持。